Asset management
Every computer, printer or switch gets its own record: asset tag, location, user, warranty.
Know what you own, where it is and who uses it.
English overview — the application interface is currently in French. Version française
IT asset management & helpdesk
Your IT assets and support tickets, finally in one place.
SIOdesk brings your hardware inventory, support requests and technician interventions together in a single web app. Users report an issue in under two minutes; technicians know what to fix, and on which device.
- Free up to 50 assets
- No credit card
- Nothing to install
Built for small businesses, schools and local authorities
Why SIOdesk
Less time searching, more time solving.
One tool for the three questions of IT support: what's wrong, on which device, and who's on it.
A single entry point
Every request lands in one place, numbered and time-stamped. Nothing gets lost between an email and a hallway chat.
An inventory that stays accurate
Each ticket is linked to a device, so your inventory updates as you support it.
Clear priorities
Four priority levels and a personal queue for each technician. Blocking issues come first.
Features
Everything an IT team needs. Nothing it doesn't.
Six modules designed together, for requesters, technicians and administrators.
Support tickets
Users report an issue in under two minutes, with category, urgency and the affected device.
No more requests lost in inboxes and sticky notes.
Interventions
Log every intervention with time spent and technical notes.
Measure real support workload and reuse past fixes.
Users & roles
Three simple roles — user, technician, administrator — with matching permissions.
Everyone sees what they need, nothing more.
Dashboard
Open tickets, critical issues, devices under repair and expiring warranties on one screen.
Start the day knowing what to tackle first.
Exports & audit trail
Every action is logged. Tickets and inventory export to CSV at any time.
Your data stays yours.
Our approach
Built for teams with no time to configure a tool.
Enterprise ITSM platforms are powerful, but heavy. SIOdesk does the essentials, very well, from minute one.
- 01
Instant onboarding
No workflow setup, no training. A user files their first ticket without instructions.
- 02
Three roles, not thirty
User, technician, administrator. Permissions everyone understands.
- 03
Your data stays yours
CSV export at any time, no proprietary format, one-click account deletion.
- 04
Works everywhere
Responsive, keyboard-friendly, high-contrast interface — on desktop and mobile.
How it works
Up and running in four steps.
From sign-up to your first resolved ticket in a single morning.
- 1
Create your workspace
One account, one verified email: you're ready.
- 2
Add your hardware
Record devices as you go. Asset tags are generated for you.
- 3
Invite your users
They sign up and report issues from their browser.
- 4
Resolve and measure
Assign, fix, close. The dashboard tracks activity in real time.
By the numbers
Simple by design.
Product characteristics, not customer results.
- to report an issue
- < 2 min
- roles, clear permissions
- 3
- built-in modules
- 6
- installs required
- 0
Testimonials
What SIOdesk changes day to day.
Demo testimonials written to illustrate the product. Replace with real feedback.
- Example
« Requests used to come by email, by phone, in the hallway. Now everything is a ticket and I know exactly what's left to do each morning. »
Claire M.
IT manager · High school (example)
- Example
« Each device's ticket history saves me so much time: I instantly see whether the issue happened before and how we fixed it. »
Karim B.
Support technician · 60-seat SME (example)
- Example
« The dashboard helped me justify replacing our oldest computers, with warranty dates to back it up. »
Sophie L.
Head of services · Town hall (example)
FAQ
You're probably wondering.
Answers to the questions we hear most.
Who is SIOdesk for?
Any organisation that manages IT equipment and receives support requests: small businesses, schools, local authorities, non-profits.
Do I need to install anything?
No. SIOdesk is a web app: a modern browser is all you need, on desktop, tablet or phone.
Can I try it before committing?
Yes. The Essential plan is free with no credit card, and a demo workspace lets you try every role.
How are passwords protected?
They are hashed with scrypt and a unique salt. They are never stored in plain text or sent by email.
Can I export my data?
Yes, at any time: inventory and tickets export to CSV.
Is the app available in English?
The marketing site has an English version; the application interface is currently in French, with English planned.
Your next ticket deserves better than a sticky note.
Create your workspace in a minute and try SIOdesk with your own hardware. Free up to 50 assets.